Why Reviews Matter
Reviews are one of the first things prospective customers look at. A steady stream of recent reviews builds trust before a conversation even begins.
The Common Mistake
Most businesses ask for reviews manually and inconsistently — or not at all. Happy customers are willing to leave a review, but only if it is easy and timely.
A Better Process
- ✓Send a review request right after a positive experience
- ✓Make the link easy to tap on a phone
- ✓Automate the request so it never gets forgotten
Example
After a completed appointment, an automated message thanks the customer and invites them to share their experience with a single tap.
Could Your Business Benefit From Better Automation?
Book a free LakaiFlow demo and we'll help you identify where automation and better follow-up could fit into your current business processes.
Book a Free Demo