LakaiFlow Privacy Policy

Last updated: September 25th 2025

Your privacy is important to us. This Privacy Policy explains how LakaiFlow (“we,” “our,” “us”) collects, uses, and protects your personal information when you visit our website, sign up for our services, or interact with our platform.

1. Information We Collect

When you use LakaiFlow, we may collect the following types of information:

a. Personal Information

  • Name, email address, phone number, billing address.

  • Login credentials for your LakaiFlow account.

  • Payment details (processed securely through third-party providers; we do not store full credit card numbers).

b. Business & Marketing Data

  • Customer contacts you import (emails, phone numbers, etc.).

  • Marketing campaign activity (messages sent, open rates, click-through rates).

  • Customer contacts you import (emails, phone numbers, etc.).

  • Marketing campaign activity (messages sent, open rates, click-through rates).

b. Business & Marketing Data

3. Account Registration & Access

By using LakaiFlow, you confirm that you:

  • You are responsible for maintaining the confidentiality of your account login.

  • You agree not to share your account with unauthorized users.

  • LakaiFlow is not responsible for any loss or misuse of account credentials.

4. Subscription Plans & Payments

By using LakaiFlow, you confirm that you:

  • Service Providers: (e.g., Stripe for payments, Twilio for messaging, domain registrars, hosting providers) to deliver LakaiFlow services.

  • Legal Authorities: if required to comply with applicable laws, regulations, or court orders.

  • Business Transfers: in the event of a merger, acquisition, or sale of LakaiFlow assets.

All partners are required to handle your data securely and in compliance with privacy laws.

4. Data Retention

  • Account and billing records are retained as long as your account is active.

  • Marketing and usage data may be retained for analytics, but anonymized where possible.

  • You may request deletion of your account data at any time (see Section 6: Your Rights).

5. Your Rights

Depending on your location (e.g., GDPR in the EU, CCPA in California), you may have the right to:

  • Access the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to certain processing activities (such as marketing).

  • Request data portability.

To exercise these rights, contact us at: [Insert Email].

6. Security

We take data protection seriously and implement safeguards including:

  • Encrypted storage and secure data transmission (SSL/TLS).

  • Access controls and authentication measures.

  • Regular system monitoring and security updates.

While no system is 100% secure, we take reasonable measures to protect your information.

7. Cookies & Tracking

LakaiFlow uses cookies and similar technologies to:

  • Improve user experience (e.g., saving preferences).

  • Analyze site traffic and performance.

  • Support marketing campaigns.

You may disable cookies in your browser settings, but some features may not function properly.

8. Marketing & Communications

  • By creating an account, you consent to receive service-related emails (e.g., billing, support, feature updates).

  • You may opt out of promotional emails at any time via the unsubscribe link.

  • SMS communications are subject to your opt-in and compliance with TCPA and carrier guidelines.

9. Children’s Privacy

LakaiFlow is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Users

If you are accessing LakaiFlow from outside the U.S., your information may be transferred to and stored on servers located in the U.S. By using our services, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Last Updated” date. Continued use of LakaiFlow after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

LakaiFlow

Email: [email protected]
Phone: 317-689-0550
Address: 8465 Keystone Crossing, Suite 115 #622, Indianapolis, IN, 46204, USA